At WORLDWIDE RESOURCES TRADING CO., LIMITED (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our cloud computing services, including our website, software, cloud platforms, or other services (collectively referred to as the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.
Please read this Privacy Policy carefully to understand how we process your personal data.
1. Information We Collect
We collect various types of information in connection with the Services we provide. The types of information we collect depend on how you interact with us and use our Services:
a. Personal Information
Personal information refers to any information that can be used to identify you as an individual. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, mailing address.
- Account Information: Username, password, billing information (such as credit card details), and account settings.
- Customer Support Interactions: Details of any requests or issues you submit to our support team, as well as our responses.
b. Usage Data
We automatically collect information about how you use our Services, including:
- Device Information: Type of device, operating system, browser type, IP address, and device identifiers.
- Log Data: Access logs, error logs, and diagnostic data related to your usage of our Services.
- Activity Data: Information about the actions you take within the Services, such as features you interact with, settings you configure, and data you input.
c. Transaction Data
If you use our paid Services, we may collect information about your transactions, including:
- Payment Information: Credit card details, billing address, and payment history.
- Purchase History: Information about the products or services you’ve purchased, including subscription plans or additional services.
d. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixels, and scripts) to collect information about your interactions with our website and Services. This helps us improve your experience, track usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
a. Providing and Improving Services
- To operate, maintain, and provide access to our cloud computing platforms and services.
- To customize the Services to meet your preferences and needs.
- To monitor and analyze usage trends, track customer engagement, and improve the functionality and performance of the Services.
b. Customer Support
- To respond to your inquiries, provide technical support, and resolve issues related to our Services.
- To improve the quality of customer service based on your feedback and requests.
c. Billing and Payments
- To process payments, manage subscriptions, and handle any billing-related activities.
- To prevent fraud and ensure the security of financial transactions.
d. Marketing and Communication
- To send you marketing communications, newsletters, or product updates (you can opt out at any time).
- To send important service notifications, such as updates to our Terms of Service, Privacy Policy, or security notices.
e. Legal and Compliance
- To comply with legal obligations, such as tax reporting or regulatory requirements.
- To protect our legal rights and interests, and to prevent fraud or misuse of the Services.
3. Sharing and Disclosure of Information
We may share your information in the following circumstances:
a. Service Providers
We may share your information with trusted third-party vendors and service providers who assist us in delivering our Services, such as:
- Payment processors.
- Cloud hosting providers.
- Email marketing and customer support platforms.
- Analytics providers.
These third parties are obligated to use your data only for the purposes for which it is provided and must comply with relevant data protection laws.
b. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control, and any new privacy policy that may apply.
c. Legal Requirements
We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or governmental inquiry.
d. Protection of Rights
We may share your information when we believe it is necessary to protect the rights, property, or safety of WORLDWIDE RESOURCES TRADING CO., LIMITED, our customers, or others, including for the investigation of fraud or security concerns.
4. Data Security
We implement a variety of technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of sensitive data in transit and at rest.
- Secure authentication methods for accessing accounts.
- Regular security audits and vulnerability testing.
While we take reasonable measures to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of data, the nature of the Services, and any contractual obligations.
When your personal data is no longer needed, we will either delete or anonymize it in accordance with applicable data protection laws.
6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:
a. Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if any information is inaccurate or incomplete.
b. Deletion
You may request the deletion of your personal information, subject to certain exceptions (e.g., if we are required to retain the information for legal or contractual purposes).
c. Data Portability
In some jurisdictions, you may have the right to request a copy of your personal data in a machine-readable format and to transfer it to another service provider.
d. Withdrawal of Consent
If we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the legality of processing based on consent before its withdrawal.
e. Opt-Out of Marketing
You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the contact details provided below.
7. International Data Transfers
As a cloud computing virtual company, we may transfer your personal information to servers located in other countries, including countries that may not have the same level of data protection as your country of residence. By using our Services, you consent to the transfer of your information to other countries, including the United States, where applicable.
If required by law, we ensure that appropriate safeguards are in place for such transfers, such as standard contractual clauses or other mechanisms as permitted under data protection laws.
8. Children’s Privacy
Our Services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this Privacy Policy, we will post the new version on our website and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.